1. What is the typical lead time from payment to delivery in the US?

Answer: We understand that speed-to-market is crucial for your business cash flow. Our structured Shipping and production timeline ensures no wasted days:

• First-Time Custom Orders: The typical timeline is 4 to 5 weeks for manufacturing (this comprehensive phase includes raw Ingredient Sourcing, R&D formulation testing, and custom label printing) + 15 to 18 days for fast air freight directly to your US destination.

• Repeat Orders: Re-orders are significantly faster—usually saving 1 to 2 weeks—because your Custom Formulations are already finalized, raw materials are pre-vetted, and approved labels are ready for immediate printing.

2. How do you protect my intellectual property (IP) and Custom Formulas?

Answer: We highly value our B2B partnerships and treat your intellectual property with the utmost respect. We will never ask you to reveal your proprietary secrets unprotected. Before you share a single ingredient ratio or custom blend concept, we sign a comprehensive, legally binding Non-Disclosure Agreement (NDA). Your custom formulas remain 100% your property; they will never be sold, reused, or leaked to your competitors. Your brand assets are completely secure with us.

3. How do your prices compare to US-based Supplement Manufacturers?

Answer: This is where your brand gains its biggest competitive edge. By leveraging China’s mature raw material supply chain and advanced manufacturing automation, we can typically reduce your total production costs by 30% to 50% compared to US-based factories—even after factoring in international Shipping, customs clearance, and import tariffs.

This significant cost advantage injects healthy profit margins back into your business, giving you the critical capital needed to invest heavily in US marketing, Amazon PPC, influencer collaborations, and rapid brand scaling.